1. Do DGI's online programs satisfy my legal training requirements to the FAA and US DOT?

    Yes, they do. These programs satisfy all training requirements in accordance with the U.S. Department of Transportation, part 172. For carriers additional training may be required under 14CFR (49CFR175.20(a)).
     
  2. Are these programs approved by DOT, FAA or IATA?

    Neither the FAA nor IATA review or evaluate computer based training programs. The FAA (and US DOT) will not evaluate any type of training program for shippers, forwarders or truckers in advance.
     
  3. Is online training better than attending a classroom seminar?

    No, classroom training is always the best way to learn because with an instructor, you can raise you hand and ask a question. Online training has certain advantages over classroom training in that you can train at your own pace and from your own location. Whether online training is a viable option for you depends on your personal preference and learning style.
     
  4. Do I need an actual current copy of the IATA Dangerous Goods Regulations to use when taking the online IATA recurrent Class?

    Absolutely, you must have a current copy of the IATA DGR to use with the program and you should have a highlighter so that you can highlight important sections as you go through the regulations. You may purchase an IATA book by calling DG Supply at 800-347-7879.
     
  5. How many people can I train at the same time?

    There  is no limit to the number of concurrent users as long as each person is registered for the course and has a username and password. For group discounts call 800-338-2291.  
     
  6. What is Security Awareness Training? Do I need it?

Yes, effective March 25, 2003, shippers and carriers of certain highly hazardous materials must develop and implement security plans. In addition, all shippers and carriers of hazardous materials must ensure that their employee training includes a security component.

172.704(a)(4) Security awareness training. No later than the date of the first scheduled recurrent training after March 25, 2003, and in no case later than March 24, 2006, each hazmat employee must receive training that provides an awareness of security risks associated with hazardous materials transportation and methods designed to enhance transportation security. New hazmat employees must receive security awareness training within 90 days after employment.

You may take Security Awareness Training free of charge through the DGI website. Click here for more information.

You may also obtain a free copy of the Security Awareness Training Module on CD from PHMSA Office of Hazmat Safety several ways:

  1. Order online by clicking here (Scroll down to "Security Training Module")
  2. Order via email sent to training@rspa.dot.gov
  3. Order by calling 800-467-4922, ext 3
  1. What is considered a passing grade for these courses?

IATA courses - 80% or better; All other courses - 70% or better. Upon successful completion DGI will print your certificate and send it to you in the mail. 

  1. Can I log in and out of the course?
     Yes, You can log in and out of the training program at any time, and as often as you wish. Our program will track your progress and put you back to the point you left. If you have problems, use the "contents" button and go back to your stopping points. Log out if you must leave your desk.

  2. How long do I have to complete each course?
    6 months from date of registration.

  3. What is the Cancellation/Refund/Transfer Policy for Online Training?

Refunds: Full refund allowed 15 days from time of registration, IF the student has not started the program.
No refunds allowed after 15 days, or if program has been started. 

Transfers: