Terms and Conditions

Payment Information

logo-bluebox.gif

  • Public classroom training seminars must be prepaid a minimum of 7 business days in advance of seminar start date.
  • DGI accepts MasterCard, Visa and American Express credit cards for online registrations.
  • If you need to pay by check please call 800-338-2291.
  • Make checks payable to DGI Training Center and mail to 1060 El Camino Real, Suite C, Redwood City, CA 94063. To ensure proper application of funds, please include the student's name on the check.
  • Wire transfer information is available upon request. Please call 800-338-2291.
  • Foreign enrollments, except Canada, must prepay with a credit card and the card must be issued in the student's name.
  • Federal Tax ID: 94-3143453/Corporation (for USA clients only)

Cancellation, Refund, and Transfer Policies

Payment

  • DGI accepts Visa, MasterCard, American Express, and ACH/EFT payments.
  • Payment can be made at the time of registration.
  • Classroom registration fees must be prepaid a minimum of 7 days prior to the course.
  • Online training courses must be paid before receiving a username and password to begin the program.
  • Checks payable to “DGI Training Center” can be mail to: DGI Training: 1060 El Camino Real, Ste C, Redwood City CA 94063. Be sure to include the students name.

Classroom Training

  • Classroom sign-in: 8:00 to 8:20 the first day. 
  • Instructional hours: 8:30 to 4:30 each day. 
  • Daily lunch is included with all seminars.

Classroom Training Cancellations

  • A $150 cancellation fee is charged for cancellations and transfers within 7 days of the start date.
  • This fee also applies to students who do not show up for the class or leave unexpectedly.
  • Cancellations and transfers to another class may be made more than 7 days prior without penalty.
  • Substitutions may be made up to the first day of class without penalty. 
  • DGI reserves the right to cancel programs two weeks prior to the start date. Should this occur, a full refund will be made, or funds may be transferred to another training program.

Hotel Accommodations

DGI negotiates discounted rates for sleeping rooms at each hotel. You may obtain this rate by using the Room Block Code, noted on your Seminar Confirmation Letter. Our special rates are only available until 30 days prior to each seminar, so remember to book early. Hotel reservations must be made directly with the hotel and are not included in the tuition. 

Online Training

  • Prepayment is required before usernames and passwords are released.
  • Students are required to print their own student materials and provide any regulations that may be required. 
  • Certificates are emailed after the training session to students who have paid and receive a passing grade.

Online Training Cancellations

  • NO Cancellation/Substitutions allowed after 15 days of registration OR if program has been started.

Webinar Training

  • Students are required to print their own student materials and provide any regulations that may be required. 
  • Certificates are emailed after the training session to students who have paid and receive a passing grade.

Webinar Training Cancellations

  • No refunds for cancellations, transfers, or no shows made within 2 days of the webinar.

Delivery of Product:

Registrations for Public Classes: When registering for public classes, a seminar confirmation letter will be faxed or emailed to you, to confirm your enrollment in the requested class. If you do not receive a seminar confirmation letter within 2 business days, or have questions, please contact our office at 800-338-2291. Confirmation letters are sent out Monday-Friday. If enrolling on the weekend your confirmation letter will be sent on the following Monday. Important: Please confirm enrollment before booking airfare. Please note our policies for prepayment and cancellation.
Registrations for Online Classes: When registering for online courses, you will receive an email from DGI with your username, password and instructions within 1 business day. Confirmation letters are sent out Monday-Friday. If enrolling on the weekend your confirmation letter will be sent on the following Monday. If you have any questions regarding your registration please call 800.338.2291 or email DGI at dgitc@dgitraining.com
Registrations for Webinar: When registering for a webinar, you will receive 2 emails from DGI with your webinar information within 2 business days. Confirmation letters are sent out Monday-Friday. If enrolling on the weekend your confirmation letter will be sent on the following Monday. If you have any questions regarding your registration please call 800.338.2291 or email DGI at dgitc@dgitraining.com
DGI Tech Control Membership: When enrolling in DGI Tech Control, you will receive an email confirmation letter within 1 business day. Should you have any questions about your enrollment you can call 904-321-0874.
Buy DGI Materials: The workbooks and PowerPoint presentations being sold by DGI may be reproduced by your company for internal training purposes only. Any unauthorized copying, distribution or use of any DGI material is strictly prohibited. This includes using DGI materials for commercial purposes. Please allow up to 3 weeks for delivery. Return Policy: Materials are a downloadable product and can not be returned. 

Privacy Policy - DGI Training Inc. does not and will not share your information with anyone outside of DGI.

×
×